Privacy Policy
Last updated July 9, 2026
nidough's ("we", "us") is a bakery in Oshawa, Ontario serving Durham Region and the GTA. We respect your privacy and only collect what we need to bake and deliver your order. This policy explains what we collect, why, and your choices under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
Information we collect
- Order details: your name, email, phone number, the items you order, your pickup date or delivery address, and any notes or customizations you provide.
- Custom label images: if you upload an image for a custom label, we store it to fulfill your order.
- Contact: messages you send through our contact form, along with the name and email you provide there.
- Payment information: handled entirely by Stripe. We never see or store your full card number.
How we use it
- To prepare, fulfill, and deliver your orders.
- To send order confirmations and updates, and to reply to you.
- To prevent fraud and abuse and to keep basic business records.
Who we share it with
We do not sell your personal information. We share it only with the service providers that run our shop:
- Stripe — payment processing.
- Resend — sending order confirmation and contact-form emails.
- Vercel — website hosting, privacy-friendly analytics, and Blob storage for custom-label images.
Analytics & cookies
We use Vercel Web Analytics, which is privacy-friendly, uses no cookies, and only measures aggregated page views. We do not run advertising trackers.
How long we keep it
We keep order records for as long as needed to fulfill your order and meet basic accounting and legal obligations. You can ask us to delete your information, including custom-label images, after your order is complete.
Your rights
You can ask to access, correct, or delete the personal information we hold about you. Email hello@nidoughs.ca and we'll take care of it.
Children
Our site and orders are intended for adults, not children under 13.
Changes
We may update this policy from time to time; the date at the top shows when it last changed.